Terms of Service
Our terms for reservations of the privately owned apartments and cottages are, in most instances, 15% of the total rental amount is paid as a deposit upon making reservations. The balance of the payment is not subject to any further taxes, service charges, surcharges, etc. If there is maid service however, it is customary to leave a small amount as a token of appreciation for his/her services.
In the case of some larger homes, longer term bookings, or reservations during special events and holidays, different deposit arrangements are made…
For special events and holidays (such as Cup Match, race week, Heroes weekend, America’s Cup, etc.) non-refundable and non-transferable deposits of up to 50% will be collected on all reservations, and the balance may be requested in advance.
Some large properties are subject to a Bermuda Government rental tax of 7.25% and require a damage-security deposit. Details will be furnished to you, along with house particulars, upon request.
Restaurants, hotels and guest houses will add a 10% gratuity charge. Larger hotels and commercially run guest establishments charge an additional 7.25% – 9.50% tax, which helps the local government offset their considerable costs in advertising the island worldwide.
All rental units have a 3-night minimum at the very least, to offset the costs of having guests stay with them. Please note: minimum night stays are not always explicitly stated on the website. Contact us to find out if the rental you’re interested in has a more than 3-night booking requirement.
Bermuda Accommodations Inc. cannot be held financially responsible in any way for service interruptions such as electrical power failures, appliances that do not work, or internet access problems, etc. Please ensure you speak to the owner or the property manager if such events occur and alert us by email or phone, so we can assist you in getting matters sorted out.
TV and Internet is provided where noted in the property description. No refund of rents shall be given for outages, content, lack of content, or personal preferences with regard to TV service. High speed wireless internet and WiFi is provided as a convenience only and is not integral to the agreement. No refund of rents shall be given for outages, content, lack of content, speed, access problems, lack of knowledge of use, or personal preferences with regard to internet service.
We occasionally experience outages or loss of services including fresh water that are beyond our control. No refunds or compensation will be given for any outages or loss of any service. Please report any outages as soon as possible. Fresh water is collected from rain therefore please use water judiciously.
There shall be no refunds of rents due to shortened stays or ruined expectations because of weather conditions, or work and family emergencies or other commitments of the Tenants or the Tenant’s Guests.
It is the Tenant’s responsibility to learn about safety precautions, warning signs of bad weather and water safety. The tenant agrees to be cognizant and responsible regarding conditions, and safety procedures concerning swimming in or boating on or being around the open water. Tenant agrees to have a responsible adult supervising minors while they swim or enjoy any water activities. Tenant is hereby notified that the open water can be dangerous and tenant accepts fully the risks involved. Tenant is further notified to be cautious when outside the house as the open water is in close proximity in every direction and can be a hazard particularly for young children.
Tenant shall see to their own security while in the property by locking doors, windows, etc. when it’s prudent to do so. Valuable items left behind by Tenants will be held for the Tenants and every reasonable effort will be made to contact the Tenants for return. If items are not claimed for longer than 6 months they shall become the property of the Landlord. The Landlord shall not be liable for condition of said items. Items are returned once the guest has forwarded funds to Bermuda Accommodations Inc. sufficient to cover postage or courier services as there are no C.O.D. services available internationally.
Home owners update property furnishings from time to time: for example, if bed configurations are critical to you, please ensure that we are notified of such specifications before you arrive, for your comfort and convenience.
Upon arrival in Bermuda, please proceed by taxi to your accommodations. The home owner will likely meet you and show you around the property. Otherwise, a note will be left for you with instructions and the key, and the home owner will meet you as soon as they are available. If everything is satisfactory, the balance owing will be paid upon arrival to the home owner directly, in US dollars by cash only. You have the option of prepaying as well – please contact our offices at least two weeks before your arrival to make these arrangements. For this service we charge $10 to defray international bank wire fees to remit the money on to Bermuda on your behalf.
A few of our properties can accept a credit card payment, which is specified in the applicable properties’ listings.
Should a cancellation of your reservation for any reason prove necessary, your deposit will be forfeited. All deposits are non-refundable and non-transferable. Our experience has shown that resale of cancelled reservations is virtually impossible and we must cover the expense of making bookings. We suggest the purchase of travel insurance when arranging airline tickets.
Over Christmas and New Years, which is a busy time of the year, the ‘Summer’ rates apply unless otherwise specified. Since our accommodations tend to book up in advance for the key seasons, it is wise to indicate which ones are of interest to you so that we can place them on hold while travel plans are being finalized. It is our pleasure to provide you with references from people who have used our services and stayed in the homes you are considering for your vacation. References are posted on the website under each listing. If you don’t see any there, it’s probably because that property is new to us.
From time to time, unforeseen circumstances will necessitate a change in your accommodations. We have had home owners suffer catastrophic accidents that required us to move clients at the last minute to a new location. This is very rare, but we must reserve the right to make substitutions to other locations that we represent, if any of them are available at the posted price of the new accommodations. No further deposit will be required, but the new home owner will expect to be paid 85% of their posted rate. Occasionally, we are subjected to unexpected price increases as well, but we will do everything we can to honor prices as discussed when a booking is in progress. There will also be times when a property we show to be “available” will have been taken off the market by the home owner for their own use. We can have a communication lag of a day or two on occasion. We can rebook you elsewhere at the posted rate of the new location.
At this time, cottage and apartment prices start at $95.00 + US per night, per couple, with no taxes or additional charges. Monthly rates in the winter season start at $1,500.00 + US. Larger houses have prices that start at $3000.00 + US per week, with discounts for stays of a month or more. In high season, many villas require minimum duration bookings of a week or more.
All home owners want you to have a lovely holiday so you will come again to visit and tell all of your friends about their beautiful island. They will be pleased to address any little oversights: if you have a problem, ask them to assist you, but please be courteous and considerate in return.
A reservation with our company is a commitment by the tenant to the rental of a specific unit as laid out in the reservation form for unit, dates and guests.
The deposit will be remitted and received within 10 calendar days of making a reservation.
For the guest to shorten the occupation period, change the unit, or REDUCE guest numbers, we shall require an additional charge to be paid of $50.00US.
There is no charge to make a change IF: the airline changes flights, you extend your vacation period or additional guest are added to the rental agreement at the stated guest surcharge.
Any correction to the information contained in the reservation form is to be brought to our attention immediately.